Strategic tools to design for Impact
Develop your measurement plan
This section is about turning outcomes into meaningful metrics for tracking progress. What can you measure to tell you whether you’re succeeding on your path to impact?
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Work with your team to consider:
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What things would indicate the outcome has been achieved?
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What metrics can we track against that indicator?
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What tools might we use?
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Who might own the gathering and reporting of this data?
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How often will we review and report on this data?
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Who are our audiences for our measurement of this data? And how will this data be used to inform decision making?
Components of your measurement plan
Review your prioritised outcomes as a team, and building out how you’ll go about measuring and tracking progress against these.
Prioritised outcomes
The sustained changes we are measuring to understand and track our progress towards our service impact goal
Tools
What tools and approaches will we use to capture the data?
Indicators
The things that would indicate our outcomes are being achieved
Ownership
Who will own the data or what teams will we work with to capture and monitor the data?
Metrics
The data we will use to indicate if we're meeting our outcomes
Frequency
How often will we collect, analyse and report on this data?